Help & FAQ

Our support team at ILovePdf3 regularly handles the following questions, which we believe could be valuable for you as well

1- What are your system requirements?

ILovePDF3 System runs best when using certain browsers. For the smoothest experience with our tools, we suggest using Chrome, Firefox, Internet Explorer 10 or later, and Safari. If you encounter any problems while downloading, try switching your browser to Incognito mode

2 -Do you keep any copy of my files?

Rest assured, your files are completely secure with us. While they’re on our servers, they’re under strict protection, and no one else can access them. We only hold them as long as you can download them. After that, they’re permanently deleted from our servers. Additionally, you can delete the document yourself at the end of each conversion. We never check, copy, or analyze your files in any way

3- Is your Services safe for my Company Files?

Absolutely. Your company’s files are completely secure with our service. We utilize HTTPS/SSL for all uploads, coupled with end-to-end encryption to enhance privacy even further. These extra measures significantly bolster security and align with most corporate data privacy policies. In essence, your data is processed with the utmost safety measures in place. Moreover, we adhere to the EU Data Protection Regulation (GDPR), known for its stringent safety standards, ensuring compliance with one of the world’s strictest regulations.

4- How to Upload Files on

Just drag and drop your files directly onto our canvas. Alternatively, you can click on the ‘Upload’ button,

5- Is it possible to convert my scanned PDFs into editable documents?

Absolutely! You can convert your scanned PDFs into editable documents. Our tools utilize advanced OCR (Optical Character Recognition) technology to accurately extract text from scanned documents, making them editable and accessible for further modifications

6 – what is Donate Now for?

 Your donation will help us keep this platform free for you and bear the cost of maintenance for the server and maintenance team—any Future Upgrades.

7-What is causing the delay in my conversion process?

Sometimes your Files are Either Big in Size or the load of Traffic on the website is high which could delay your conversion a bit.

 8- What exactly is iLovePDF 3?

i Love PDF 3 is a web-based platform that offers a wide range of tools designed for handling PDF documents efficiently, With PDF tools It offers File Conversion and  Image Conversion Tools as well that is what Ilovepdf3  (3) Is for three different Types of Services.

9- Is iLovePDF 3 is free?

Indeed, iLovePDF3 provides a free plan that includes a variety of essential features. However, to sustain and enhance our service, we also offer a donation option. Your contributions enable iLovePDF 3 to remain free for all users while also supporting future upgrades and improvements.

10-Can I convert files besides PDF using iLovePDF 3?

Certainly! i Love PDF 3 allows you to convert a wide range of file formats, including Word documents, Excel spreadsheets, PowerPoint presentations, and images,  that is what 3 is for…we provide 3 main classes of Services in this tool website Pdf Tools (e.g pdf converters), Files Tools (e.g CSV to word or Excel to PNG) and Image Tools e.g (Resize image or Crop Image)

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